Great to have our Director of Operations at today’s Vulnerability Registration Service Conference in Nottingham!

Key topics covered sessions on:

• Regulatory Update
• Vulnerability and Data Sharing
• The Vulnerability Passport
• It takes a Network: Collaborating to Deliver Fair & Effective Customer Support
• Supporting without Harm: Practical Help for Customers Facing Personal & Financial Risk
• Vulnerability and Debt Resolution and Vulnerability Through the Lens of Data: New Evidence & Emerging Trends Cross-Sector Regulatory Landscape
• The Vulnerability Eco-System Through keynote presentations, panel sessions, real‑world case studies, and collaborative discussions, the VRS Conference explored what truly effective vulnerability support looks like in practice.

It was a great opportunity to look at vulnerability from a cross-sector, holistic, macro level, breaking down the challenges, identifying the opportunities to collaborate, and asking what the future looks like in terms of regulation and technology, including how we can integrate existing solutions into vulnerability aware, customer care.

Find out more about the Vulnerability Registration Service here