It was great to have our CEO Muna Yassin be part of a thought-provoking session on ‘Financing Growth: Boosting living standards through financial inclusion’ at the Labour Party Conference, hosted by The Centre for Social Justice and Fair4All Finance .

Reflecting on the insightful contributions from the fellow panellists and the engaged audience, a few key themes emerged that are crucial for everyone invested in a stable and equitable economy.

We’re at a critical juncture with the National Financial Inclusion Strategy. My main takeaway from the discussion is that this moment represents more than just an opportunity; it’s a responsibility. We must get this right for the millions of people who are currently struggling with problem debt and financial crisis. It is clear to us that Debt Advice is the foundation of financial inclusion. We simply cannot talk seriously about achieving financial resilience, wellbeing, and sustainable economic growth while vast numbers of people are effectively “drowning” in problem debt. Without effective, accessible debt advice, efforts to build financial inclusion are like building a house without solid ground.

The discussion reaffirmed a critical economic truth. Growth of our economy without financial inclusion will be short-lived and extractive. It will benefit a few while leaving the financially vulnerable even further behind. By contrast, inclusive growth—growth that intentionally lifts up the underserved—will be meaningful and long-lasting. This requires a shift in mindset from trickle-down economics to foundational, inclusive policy.

To truly serve those most in need, financial institutions must adopt an inclusive design approach. This means ensuring that products and services are not only accessible but genuinely meet the needs of underserved communities. This requires meaningful input from those with lived experience of financial vulnerabilities every day is essential for crafting effective solutions.

“We must be ambitious and bold in tackling the enormous challenges facing our communities. Piecemeal solutions won’t cut it. It was pleasing to hear commitments from the Economic Secretary to the Treasury, Lucy Rigby KC MP, and Luke Charters MP, reaffirming Financial Inclusion as a key element for achieving sustainable growth. Their support, alongside the advocacy of people like Kate Pender from Fair4All Finance, provides a powerful mandate for the sector. This isn’t just about good intentions; it’s about a fundamental commitment to the wellbeing of our communities”